They have one support person per 100 customers, 24/7/365 support. They sent me 4 emails, with all the information I need to start. ftp accounts, cpanel logins. Their customer interface is clean, easy to understand and you can log into your cpanel from there. I’m beginning to really like these guys.

Did I mention there’s a 30 day money-back guarantee? I looked for an affiliate program,. but for $15 a year, if I’m happy with the service I’ll recommend it to my clients before the sites that offer affiliate programs.

The thing that really impressed me is .. they have a Twitter account to keep in touch with their customers. It’s the first company that I’ve seen using Twitter as part of their Customer Service platform.

I like to support innovation, I appreciate a company that really takes customer service seriously and as a small business owner, I want the best value every dollar I make.

I’m moving one of the domains that’s been parked at GoDaddy in the next couple of days and I’ll write another blog post next week, with the results of my testing.

I recognized at least half of the nominees, and wondered why some others hadn’t made the list (others wondered that too, see comments at the end of the blog).

I’m subscribed to 256 RSS feeds .. there is no way I can keep up with that many feeds, even using the last-in scheme in Ed Dale’s video. Most Twitter users announce when they update their posts, so that’s how I keep up to date with blog entries from bloggers I follow.

Almost all the 50 Most Influential Women had links to Twitter, Facebook, Linkedin and other Social Media applications right along side their RSS feed signups. They also had an E-book or Newsletter offer front and centre. You can also sign up for updates by e-mail instead of an RSS feed.

I didn’t have a link to my Twitter or Facebook account from my blog, although both my Twitter and Facebook accounts promote it. Give your readers every chance to stay in touch. I should know better .. almost 30% of my blog traffic comes from Google searches. I created a widget at WidgetBox as soon as I realized what was missing from my sidebar. I’m still having issues with an e-mail subscription for my WordPress blog using Feedburner.

Yaro Starak tells his mentees that content is everything, that we need to write content and market our blogs every day before we spend time on themes and widgets. I’ve taken his advice too literally and keep putting e-mail subscription on the low-priority list. I understand his point of view .. as a geek, I’d spend all my time searching for the perfect theme and fine-tuning widgets.

I need to devote most of my time to my clients and to developing my two other online businesses, but I realize I need to make some changes to the look of my blog and add those pages I’ve been meaning to work on for the past month.

I urge you to take the time to get to know these amazing women. While you’re at their website and blogs, take a look at the information they present and start slowly add features that make sense to you.

Are you happy with the look of your blog?

A few months ago the Blog Squad recommended Twitter so I tried it. Okay, now I get it. And the really cool thing is .. you only have 140 characters. This is perfect for word-challenged geeks like myself.

I think and write in bullet points .. I’ve been IM’ing my team mates in the next office to mine for years. I can write a business plan using a mind map (as a matter of fact, I did that on Friday) Ask me to to string words and sentences together and I start to sweat. This blog would have a lot more content if I could just write it in bullet points. Geeks would get it .. the rest of the world would wonder why I didn’t finish the post.

Twitter is perfect for me .. in fact, I often have to shorten my Tweets .. I even get to shorten URLs ..

I use TweetDeck, I tried Twhirl .. it’s just okay. TweetDeck chirps at me when one of my Tweeple posts. I only follow people who have something to say, so if there’s a chirp then I should check it out .. right ??? What does that do to my productivity? You’re right .. drops to zero.

I used to check my e-mail first thing .. now I check Twitter. I don’t even bother with e-mail until I’ve read (and followed all the links) from the last time I checked Twitter .. I’ve counted .. there’s been eight Tweets since I started writing this post .. and I haven’t checked one .. what if someone had something important to say? .. and I missed it .. I’ve almost stopped writing (another Tweet) a few times to check out what’s being said ..

On the positive side, if you have Twitter open all the time, you can be one of the first to comment on your favorite blogger. That’s a good thing isn’t it? (another Tweet) You’re always aware of Twitter Trends, and you’re up to date on what’s happening (at least on the internet). (another Tweet)

Okay .. I can’t stand it any more .. I’m off to check what’s being said since I last checked. It’s almost like not being able to hear what the other kids are saying .. standing on the outside of a group of popular kids …

Are you addicted to Twitter?

I selectively read articles from newspapers as an RSS fead, the only time I “read” a paper is if it’s laying around in a coffee shop while I’m waiting to meet someone.

More and more I’m relying on Twitter to know what’s happening in the world. Twitter is a microblogging site that allows you to broadcast 140 characters to all your followers, or privately to one person. It fast and I have instant access to experts from all over the globe. You can search on a particular subject or display trends, subjects people are talking about.

The trick is to find someone who’s interesting and check out how they’re following and follow them too. Using this method, It takes about two weeks to find a good mix of people/services to follow.

I follow Mike Elgin (@mike_elgin), who wrote an interesting column today entitled “How the Blogosphere Killed the Press Conference“. How did I find out about his column? He announced it on Twitter, with a link to the article. Instant traffic. I know his columns are interesting, because I’ve read them before, so I clicked on the link and now I’m telling you about it.

I also have the option of “reTweeting” his announcement to my followers, or to send the link with a private message to someone who follows me.

You can follow me on Twitter @bsainsbury

Do you Tweet? Who do you follow that’s interesting?